Refund & Return Policy – Jeeva Cups
At Jeeva Cups, we strive to provide high-quality paper cup products and ensure complete customer satisfaction. Please read our Refund & Return Policy carefully before making a purchase.
1. Returns
- Products can be returned within 7 days of delivery, provided they are unused, unopened, and in their original packaging.
- To initiate a return, please contact our customer support with your order number and reason for return.
- We reserve the right to refuse a return if the product does not meet the above conditions.
2. Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed to your original payment method within 7–10 business days.
- Shipping charges, if any, are non-refundable.
3. Damaged or Defective Products
- If you receive a damaged or defective product, please inform us immediately within 48 hours of delivery.
- We may require photographs or evidence of the damage to process your replacement or refund.
- Replacement products will be shipped at no additional cost.
4. Cancellations
- Orders can be canceled before dispatch.
- Once the product is shipped, cancellation requests will not be accepted; you may initiate a return instead.
5. . Contact Us
- If you have any questions about this Privacy Policy, please contact us at:
- Email: info@jeevacups.com
- Phone: +91 99420 27197, +91 98422 86654
